SMS Implementation and Performance Control

Safety3 daysAdvanced

A practical course for the people who have to take an SMS from paper into daily practice. It follows a phased implementation from the first gap analysis to the point where the organisation can show that the system works, and pays particular attention to keeping the workload manageable for small and medium operators. Participants leave with an implementation plan and a set of performance controls for their own organisation.

Who it is for

Safety managers, SMS project leads, quality managers and department heads responsible for introducing or upgrading an SMS

Learning outcomes

  • Carry out an SMS gap analysis against ICAO and EASA requirements
  • Build a phased implementation plan with milestones, owners and deliverables
  • Set up hazard reporting, safety risk management and management-of-change processes that fit the organisation
  • Define safety performance indicators, alert levels and assurance activities
  • Run internal SMS reviews and a continuous improvement cycle
  • Explain the operational and business benefits of an SMS to management and staff

Course outline

  • SMS design principles and regulatory baseline
  • Gap analysis workshop
  • Phased implementation planning
  • Hazard reporting and safety risk management processes
  • Management of change
  • Safety performance indicators, monitoring and assurance
  • Continuous improvement and SMS maturity review

Topics follow public standards: ICAO Annex 19; ICAO Doc 9859; EU Regulation 965/2012 (ORO.GEN.200).

Frequently asked questions

How long is the course?

The course runs 3 days.

Who is the course for?

Safety managers, SMS project leads, quality managers and department heads responsible for introducing or upgrading an SMS

What delivery modes are available and what does it cost?

Classroom in Tbilisi €870, online classroom (live virtual) €650; prices per participant, excluding VAT. Groups and in-company: €5,160 for up to 12 participants (fixed minimum — still due if fewer than 12), then €430 per extra person. The group price covers up to 12 participants at your premises or online. Travel, accommodation and per diem for the instructor(s) are charged at cost when delivery requires travel.

Where does the course take place?

Classroom sessions are held at Ana Politkovskaya Street N14, Tbilisi, Georgia. The course is also available online or in-company in Georgia or abroad.

Will I receive a certificate?

Yes. This is a certification training. Participants who complete the course receive a Certificate of Completion in Georgian and English. The certificate lists the course title, topics, training hours, dates and instructor. The certificate confirms the training you completed; it is not an aviation licence or rating. Our training process follows ISO 9001 quality management principles, and course content draws on published ICAO and EASA material. Whether the certificate meets your organisation's or regulator's training requirements is decided by your employer or the relevant authority. On request, we send the course syllabus and the instructor's CV in advance.

Who teaches the courses?

Training is led by Davit Mazmishvili, Head of the Training Center, who personally holds teacher licences from the Georgian Civil Aviation Agency and airline transport pilot licences (aeroplane and helicopter). On request, we send the CV of the instructor assigned to your course. These are personal qualifications, not an approval of the centre's courses by any authority.

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